Employee Assistance Programme by Annabelle Psychology

What is Work Wise™?

Work Wise is an Employee Assistance Program (EAP) designed by Annabelle Psychology to provide companies and their employees with access to counselling, coaching, and training services in Singapore.

Our aim is to help employees in Singapore, from line staff to managers and C-Suite executives manage work and personal-related issues that may otherwise negatively impact their emotional well-being and job performance.

With Work Wise™, benefits that the company can expect include happier and more productive employees, reduced absenteeism and “quiet quitting” (also known as 躺平), mitigating burnout, higher morale and better retention of valued employees.

(Should I Take Up My Workplace's Employee Assistance Programme's Counselling Service?)

Our Work Wise EAP Services

Employees that are enrolled in the Work Wise program can confidentially and directly seek any of the psychotherapy and counselling services available at Annabelle Psychology that will be pre-set by their employers. Furthermore, wherever your employees are located, they have full access to a professional psychologist, counsellor, or any of our mental health professionals.

Employers will also have the same access to any emergency psychological and counselling services provided by our mental health professionals during any crises or emergencies that have happened to their families or employees.

Confidential Sessions

The mental health professionals at Annabelle Psychology are highly experienced and professional in dealing with many issues, such as burnout and self-care, stress management, relationship issues, trauma, anxiety, and depression, among others.
(Is the Employee Assistance Programme's Counselling Service Really Confidential?)

Corporate Workshops

We also have corporate workshops and talks that touch on specific mental struggles topics as well as practical skills and techniques they can pick up to improve mental health.

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How is Work Wise Different?

Employers’ benefits

Ψ A healthier and happier working environment for employees to ensure resilience, focus, and productivity

Ψ Convert unused EAP hours to signing up for support groups, workshops, and other services

Ψ Full access to emergency psychological services, counselling, and Critical Incident Response (CIP)*

Ψ Show commitment to ensuring employees’ mental health and general well-being, thus promoting a positive office culture of prevention and help-seeking

Employees’ benefits

Ψ Full access to confidential psychotherapy and counselling services funded by the employer

Ψ Develop healthy coping strategies to manage stressors in life

Ψ Recognise warning symptoms signalling mental health issues

Ψ Receive adequate support for mental struggles, such as depression, grief and trauma, stress, and sexual harassment, among others

Ψ Learn to support fellow colleagues in need

Our Past Talks/Workshops

Support Groups

Ψ Stress Management

Ψ Navigating Difficult Conversations

Ψ Setting Healthy Boundaries

Ψ Coping with Work Transitions

Ψ Anger Management

Ψ Sleep Disorders

Ψ Work-life Balance

Talks and workshops

Ψ Mindfulness-based

Ψ Emotional Well-being

Ψ Parenting and Children

Ψ Trasition of Life Stages

Ψ Productivity and Self-Care

Ψ Stress Management

Ψ Other customisation specific to needs

Our EAP Team

**Dr Lidia Suárez**

**Clinical Psychologist**

**Cherie Sim**
沈诗敏
**Clinical Psychologist**

**Cristina Gwynn**
**Clinical Psychologist**

**Dawn Chia**
谢惠名
**Clinical Psychologist**

**Elysia Tan**
陈俐妍
**Clinical Psychologist**

**Hui Yu Chan**
曾慧玉
**Clinical Psychologist**

**Jia Li Lim**
林家利
**Clinical Psychologist**

**Lisa Tang**
唐燕玥
**Clinical Psychologist**

**Lynn Ng**
黄静婷
**Clinical Psychologist**

**Maximillian Chen**
陈儒扬
**Clinical Psychologist**

**Mira Yoon**
윤미라
**Clinical Psychologist**

**Nasriah Binte Rizman Ali**
**Clinical Psychologist**

**Shermaine Chek**
植淑敏
**Counselling Psychologist**

**Wei Jie Soh**
苏炜杰
**Clinical Psychologist**

**Wei Jun Tan**
陈洧俊
**Clinical Psychologist**

**Weiting Zeng**
曾炜婷
**Clinical Psychologist**

**Wong Chen Sung**
黄振松
**Clinical Psychologist**

**Zack Yeo**
杨智深
**Clinical Psychologist**

* Our team includes professionals who are certified by the National CARE Management as Caring Actions in Response to Emergencies (CARE) officers. They are trained to provide emergency emotional and psychological first aid to support individuals.

Why We Should Address Mental Health in the Workplace

Mental Health In Singapore

Ψ Singapore is the 4th most overworked city in the world after Dubai, Hong Kong, and Kuala Lumpur respectively.

Ψ Singapore is also the 3rd most sleep-deprived city. Only one in four people get more than 7 hours of sleep daily.

Ψ 92% of working Singaporeans feel stressed. This is far above the global average of stressed-out working adults, which lies at 84%.

Ψ There is a significant increase in Singaporeans seeking professional mental help to cope with mental struggles, family difficulties, and employment.

Ψ According to IMH studies, in 2021, 13% of Singaporeans were diagnosed with anxiety or depression.

FAQ

Companies can share a list of eligible employees’ name and staff ID with the Annabelle Psychology team for verification of employees. Our support team will cross-check from the list when a request comes in for EAP appointment booking.
EAP can help with healthy management of work stressors, emotional regulation, burn out mitigation, employee productivity, employee morale and efficiency, and employee retention. The primary concerns that EAP target are the employees’ emotional well-being and overall job performance. EAP also helps to equip employees with knowledge that may not only assist them in their work lives, but also in their personal lives.
Yes, information shared between clinicians and clients is confidential and will not be shared with HR, except as otherwise required by applicable law or in the event of an emergency, such when one threatens to harm themselves and/or others, or as mandated by court order.
Clients are invited to contact us via Whatsapp at +65 82023385, through email at appointments@apsy.sg, or our appointment form, stating their name, company and contact number. Our team will verify individuals based on the provided name list from HR. A de-identified monthly utilisation report is shared with HR monthly.
We have clinicians who offer after-hours sessions. Your employees can send in their request and our support team will provide recommendations and availability accordingly.
[For Discoverer and Explorer tier] afterhours call-back can be arranged, incurred at afterhours rate
[For Rover tier] afterhours call-back can be arranged, incurred at a rate of 1.25 hours per 1 hour
Workshops will primarily be conducted in English, whereas for individual consultations, our team of clinicians offers a range of languages such as English, Mandarin, Bahasa Indonesia, Spanish, Catalan, Korean, Japanese, Tamil, Teochew, and Hokkien. Please check with our support team for recommendations.
Yes, we support online psychological support via teleconsultations. If your employees are working remotely, they can dial in online to their session via our secure telehealth video platform.
If your organisation is experiencing an emergency or requires critical psychological first-responder aid during the contract period, you may contact us to arrange for support:
- emergency psychological and emotional first aid to your employees, their families and/or senior management
- we will dispatch up to 2 psychologists to attend your office/site within Singapore to assist on the ground. The Employer shall be liable to pay APSY all ancillary or incidental costs of CIP
- for a period of 7 days after activation, responding to queries/guiding management on any necessary steps and/or risks to employees’ mental health post-incident
The total number of hours will be distributed among employees, with eligibility determined by the name list provided by the HR. For companies with larger workforces, you can choose to increase the number of monthly hours to ensure adequate coverage and maximise the benefits for your employees.
We have a reduced fee for additional block of hours should your EAP hours be used up. Please contact us at eap@apsy.sg for more information and for a customised plan.
Recognising the important role HR plays in employee wellbeing, the Rover plan offers enhanced support specifically for HR teams. This includes access to tailored resources and communication templates designed to streamline interactions with employees, making it easier for HR to manage their responsibilities effectively.